FAQ

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If you have any further questions that we have not addressed here, please send us an email to info@finnsrecclub.com WhatsApp us at +62 811-3882-015. Look forward to seeing you at Bounce Trampoline Centre!

General

We are located at FINNS Recreation Club in Berawa, Canggu.
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Sunday to Thursday: 10 AM – 8:00 PM
Friday & Saturday: 10 AM – 9 PM

You can claim your discount during check in upon showing a current FINNS Bali membership card. However, please note that as a member you must purchase your jump pass over the counter to receive the discount.

We offer storage shelves outside the jumping arena. Please avoid bringing valuables like jewelry, electronics, or luxury goods. While security cameras are in place, we can’t be held responsible for any lost or stolen items.

Yes, there are toilet and bathroom facilities conveniently located right by Bounce.

Outside food, snacks and drinks are not permitted within FINNS Recreation Club and Bounce Trampoline Centre. However, we do provide a wide selection of food and beverage options at our restaurant and bar areas.

Absolutely! We want your experience at Bounce to be as comfortable as possible, which is why our facility is fully air-conditioned.

Ticketing

While it’s not mandatory to make a reservation beforehand, we highly recommend doing so to secure your preferred time slot.

You will need to show the e-ticket on your phone or other mobile device upon arrival at the Bounce reception. If you are not able to do this, then you must provide our front office staff a valid ID, in order to verify your ticket details.

For online bookings, payment must be made through our payment portal during booking. If you are unable to pay using a Credit Card, we have alternative options; debit card, bank transfer, QRIS, or e-Wallet payments such as ShopeePay, Dana and OVO. For those unable to pay online, bookings can be made in person with cash.

All bookings are non-refundable and non-transferrable.

We recommend arriving 15 minutes prior to your booking in order to check in.

Yes, one hour Bounce vouchers are available for purchase.

No, friends and family members are more than welcome to stay and watch the fun from the Strike area above, where they can relax and soak up the atmosphere.

Parents without a ticket can watch from the gallery above. In case of a distressed child, they may enter the arena after removing shoes and socks. However, they must refrain from standing on the mat or entering the netted area.

Absolutely! If you have 50 participants or more, you can reserve the entire facility. However, please be aware that we may not be able to accommodate such large groups on holidays or if other events are already scheduled.

For group bookings, please contact us at +62 361 848 3939 or email us at info@finnsrecclub.com

Safety

Safety is our top priority at Bounce. We adhere to safety protocols and guidelines to ensure a secure environment for all our participants.

At our trampoline center, we welcome participants of all ages! However, to ensure everyone’s safety and to avoid collisions, we have set certain age limits. While there’s no upper age limit, participants should be able to walk independently.

In line with the safety standards, we have a weight limit of 120kg for individuals, and a limit of 100kg for those who use the boards.

Jumping socks are mandatory as they provide special grip, enhancing safety during your bouncing experience. Additionally, they help protect the trampoline mat from damage. You can also use them the next time you come to Bounce!

You can check our location in location page

Sunday to Thursday: 10 AM – 8:00 PM
Friday & Saturday: 10 AM – 9 PM

Discount can be received at time of check in upon producing  current membership card.
Over the counter booking outside one hour will be charged at published rate, upon check in the discount value will be credited to your cashless account.
Over the counter booking inside one hour will be charge at the discounted rate.

One of the great things about trampolining is that anyone can do it, from young children to their parents and even grandparents. However to ensure everyone is safe, we do have age and size limits designed to make sure big people don’t accidentally bump into small people. We don’t have any age limits, but you must be old enough to walk. It’s that simple.

Based on the trampoline manufacturer’s safety standards, the weight limit for an individual jumper at BOUNCE is 120kg. The weight limit for use of the optional Bounce Boards is 100 kilograms. Our policy is to recommend that anyone with individual weight-related concerns consult a physician and receive medical clearance for rigorous physical activity on an unstable surface before engaging in trampoline jumping at BOUNCE.

You do not have to make a reservation in advance, however we strongly recommend it to avoid being closed out of a desired time slot. BOOK NOW to check availability and make a session booking.

You will need to show the Eticket on your phone or other mobile device. If you are not able to do this you must produce ID and answer a security question so our staff can allow you to check in.

All online booking must be paid online through the payment portal using a credit card at the time of booking. If you are unable to do this online, you can make a booking over the counter with cash.

All bookings are non-refundable and non-transferrable.

We recommend arriving 15 min prior to booked time to check in.

No, friends and family members are welcome to stay and watch the fun, enjoy the wi-fi while watching you bounce over at  Strike+ Bar. But we’re sure you’ll want to join in eventually!

There are storage shelves outside the jumping arena. We HIGHLY recommend leaving any expensive or valuable jewelry, clothing, and footwear at home or with your friends not jumping as our areas are open to everyone. Whilst  we have cameras installed, we cannot be responsible for any items left behind.

We recommend athletic clothing with some stretch. Baggy jeans are fine or tracksuit pants and long sleeve shirts are recommended. Our grip socks are compulsory to avoid slipping.

Yes. There are toilet and bathroom facilities adjacent to Bounce

Parents who don’t purchase a ticket can view from the gallery above. If they need to enter the arena due to a distressed child then shoes and socks must be removed and they cannot stand on the mat or enter the netted area.

No outside snacks, foods or drinks are allowed inside the facility.

Yes, one hour Bounce vouchers is available

Yes! If you have 50 participants or more you can reserve the entire facility. Please note that we may not be able to accommodate groups of this size on holidays or if other events are already scheduled. For group bookings please contact +62 361 848 3939 or send us an email to info@finnsrecclub.com

Yes. Trampolining is one of the best form of exercise there is!

Safety is the number one priority at BOUNCE.

Jumping sock provide special grip and protect the trampoline mat from  damage.

Please call our friendly contact centre on +62 361 848 3939 during our operating hours. Or send us an email to info@finnsrecclub.com

If you have any further questions that we have not addressed here, please send us an email to info@finnsrecclub.com or simply call us to +62 361 848 3939. Look forward to seeing you at Bounce!

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