FAQ's

FAQ Categories

If you have any further questions that we have not addressed here, please send us an email to info@finnsrecclub.com or WhatsApp us at +62 811-3882-015. Look forward to seeing you at Bounce Trampoline Centre!

General

We are located at FINNS Recreation Club in Berawa, Canggu.
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Sunday to Thursday: 10 AM – 8:00 PM
Friday & Saturday: 10 AM – 9 PM

As a FINNS Bali Member, you will enjoy FREE entry to Bounce Trampoline Centre. Additionally, you can bring along one non-FINNS member friend by paying only IDR 50,000/hour for their entry.

We offer storage shelves outside the jumping arena. Please avoid bringing valuables like jewelry, electronics, or luxury goods. While security cameras are in place, we can’t be held responsible for any lost or stolen items.

Yes, there are toilet and bathroom facilities conveniently located right by Bounce.

Outside food, snacks and drinks are not permitted within FINNS Recreation Club and Bounce Trampoline Centre. However, we do provide a wide selection of food and beverage options at our restaurant and bar areas.

Absolutely! We want your experience at Bounce to be as comfortable as possible, which is why our facility is fully air-conditioned.

Ticketing

While it’s not mandatory to make a reservation beforehand, we highly recommend doing so to secure your preferred time slot.

You will need to show the e-ticket on your phone or other mobile device upon arrival at the Bounce reception. If you are not able to do this, then you must provide our front office staff a valid ID, in order to verify your ticket details.

For online bookings, payment must be made through our payment portal during booking. If you are unable to pay using a Credit Card, we have alternative options; debit card, bank transfer, QRIS, or e-Wallet payments such as ShopeePay, Dana and OVO. For those unable to pay online, bookings can be made in person with cash.

All bookings are non-refundable and non-transferrable.

We recommend arriving 15 minutes prior to your booking in order to check in.

Yes, one hour Bounce vouchers are available for purchase.

No, friends and family members are more than welcome to stay and watch the fun from the Strike area above, where they can relax and soak up the atmosphere.

Parents without a ticket can watch from the gallery above. In case of a distressed child, they may enter the arena after removing shoes and socks. However, they must refrain from standing on the mat or entering the netted area.

Absolutely! If you have 50 participants or more, you can reserve the entire facility. However, please be aware that we may not be able to accommodate such large groups on holidays or if other events are already scheduled.

For group bookings, please contact us at +62 361 848 3939 or email us at info@finnsrecclub.com

Safety

Safety is our top priority at Bounce. We adhere to safety protocols and guidelines to ensure a secure environment for all our participants.

At our trampoline center, we welcome participants of all ages! However, to ensure everyone’s safety and to avoid collisions, we have set certain age limits. While there’s no upper age limit, participants should be able to walk independently.

In line with the safety standards, we have a weight limit of 120kg for individuals, and a limit of 100kg for those who use the boards.

Jumping socks are mandatory as they provide special grip, enhancing safety during your bouncing experience. Additionally, they help protect the trampoline mat from damage. You can also use them the next time you come to Bounce!

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