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FAQ

You can check our location in location page

Monday – Sunday 12pm – 8pm
Friday & Saturday until 9pm

Discount can be received at time of check in upon producing  current membership card. If you have booked online, the discount value will be credited to your cashless account.

Over the counter booking outside one hour will be charged at published rate, upon check in the discount value will be credited to your cashless account.

Over the counter booking inside one hour will be charge at the discounted rate.

One of the great things about trampolining is that anyone can do it, from young children to their parents and even grandparents. However to ensure everyone is safe, we do have age and size limits designed to make sure big people don’t accidentally bump into small people. We don’t have any age limits, but you must be old enough to walk. It’s that simple.

Based on the trampoline manufacturer’s safety standards, the weight limit for an individual jumper at BOUNCE is 120kg. The weight limit for use of the optional Bounce Boards is 100 kilograms. Our policy is to recommend that anyone with individual weight-related concerns consult a physician and receive medical clearance for rigorous physical activity on an unstable surface before engaging in trampoline jumping at BOUNCE.

You do not have to make a reservation in advance, however we strongly recommend it to avoid being closed out of a desired time slot. BOOK NOW to check availability and make a session booking.

You will need to show the Eticket on your phone or other mobile device. If you are not able to do this you must produce ID and answer a security question so our staff can allow you to check in.

All online booking must be paid online through the payment portal using a credit card at the time of booking. If you are unable to do this online, you can make a booking over the counter with cash.

All bookings are non-refundable and non-transferrable.

We recommend arriving 15 min prior to booked time to check in.

No, friends and family members are welcome to stay and watch the fun, enjoy the wi-fi while watching you bounce over at  Strike+ Bar. But we’re sure you’ll want to join in eventually!

There are storage shelves outside the jumping arena. We HIGHLY recommend leaving any expensive or valuable jewelry, clothing, and footwear at home or with your friends not jumping as our areas are open to everyone. Whilst  we have cameras installed, we cannot be responsible for any items left behind.

We recommend athletic clothing with some stretch. Baggy jeans are fine or tracksuit pants and long sleeve shirts are recommended. Our grip socks are compulsory to avoid slipping.

Yes. There are toilet and bathroom facilities adjacent to Bounce

Parents who don’t purchase a ticket can view from the gallery above. If they need to enter the arena due to a distressed child then shoes and socks must be removed and they cannot stand on the mat or enter the netted area.

No outside snacks, foods or drinks are allowed inside the facility.

Yes, one hour Bounce vouchers is available

Yes! If you have 50 participants or more you can reserve the entire facility. Please note that we may not be able to accommodate groups of this size on holidays or if other events are already scheduled. For group bookings please contact +62 361 848 3939 or send us an email to info@finnsrecclub.com

Yes. Trampolining is one of the best form of exercise there is!

Safety is the number one priority at BOUNCE.

Jumping sock provide special grip and protect the trampoline mat from  damage.

Please call our friendly contact centre on +62 361 848 3939 during our operating hours. Or send us an email to info@finnsrecclub.com

If you have any further questions that we have not addressed here, please send us an email to info@finnsrecclub.com or simply call us to +62 361 848 3939. Look forward to seeing you at Bounce!

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